Emerald Hill Hotel Kandy, Kandy

The hotel boasts a stunning location with beautiful mountain and river views, making it a great spot for relaxation. However, the service left something to be desired, as staff interactions were mostly cold. The dining experience was a bit disappointing since the breakfast options were quite limited. Still, the facilities were decent and contributed to a comfortable stay overall.

I had a mixed experience at this hotel. The location is fantastic with stunning views and a quiet atmosphere, but the service could definitely improve. The rooms were spacious, although they weren't ready upon my arrival, which was frustrating. Dining options were limited as well, offering mostly South Indian dishes. Overall, while there are some great aspects, I feel it could really benefit from some updates and better service.

The hotel had a great location with stunning views of the mountains and the Mahawali river, which I absolutely loved. The staff was very friendly and helpful throughout my stay. However, the dining options were quite limited and could use some improvement. Overall, the stay was good, but there are definitely some areas that need attention.

I had a pleasant stay at this hotel, with clean and comfortable rooms that offered a lovely view. The staff was incredibly friendly and helpful, making my experience enjoyable despite a minor check-in issue. The location was nice, overlooking the river and not too far from Kandy center, but it was a little tough to find. Dining could use more variety, especially in breakfast options, but overall, it was a good value for money.

The hotel offers a stunning view of the mountains and the Mahawali river, making its location quite special. The rooms are comfortable with a big bathroom, but I did have to wait a bit for them to be ready upon arrival. Service was a mixed bag; some staff were warm and helpful, while others did not greet us warmly. Dining options were limited, focusing mostly on South Indian dishes, which might not appeal to everyone. Overall, the hotel has its pros and cons, but it’s a decent choice for the views.

I had a pleasant stay at this hotel, thanks to its convenient location with stunning views of the mountains and the Mahawali River. The service was fantastic, with friendly and helpful staff who went out of their way to ensure I had a great time. However, the dining options were a bit lacking, as they only offered South Indian dishes without the local staples I was hoping for. Overall, it was a good value for the money, though a few tweaks could really enhance the experience.

I had a mixed experience at this hotel. While the location was splendid with great views of the mountains and river, the service left much to be desired as I found the staff quite rude and unprofessional. The room was acceptable, but not particularly spacious. The dining options were also limited, which was disappointing. Overall, it wasn't the ideal stay I hoped for.

I had a mixed experience at this hotel. The location is quite beautiful with a splendid view of the mountains and the river, making it feel peaceful and serene. The service was friendly and helpful despite a check-in issue with other guests. However, the dining options were quite limited, and while the rooms were comfortable, they didn't quite match the expectations set by the photos online. Overall, it offers good value for the location and service, but there's definitely room for improvement in dining and room presentation.

The hotel has a great location with stunning views of the mountains and the river, and the rooms are clean and well-kept. However, the service was a bit hit or miss, with some staff being very helpful while others seemed inexperienced. The dining options were somewhat limited, focusing mainly on South Indian dishes, which may not appeal to everyone. Overall, it provides good value for money, especially given the beautiful scenery.

I had a mixed experience at the hotel. While the rooms were nice and clean with a great view, the service was a letdown as some staff were rude and unhelpful. The location offered beautiful scenery but required transportation into the town. The dining options were limited, which was disappointing. Overall, it had its highlights, but there are definitely areas that need improvement.